For more info about the light version of Outlook Web App, see Learn more about the light version of Outlook.įor more info about accessibility features in Office 365, see Accessibility support for Outlook.
Additionally, it supports older web browsers. The light version of Outlook Web App is optimized to support users who are blind or who have low vision. The next time that the user signs in to Outlook Web App, the user is presented with the standard version of Outlook Web App. In the navigation pane on the left, select Outlook Web App version, and then clear the Use the Light Version of Outlook Web App checkbox. Make sure that the user is using a supported web browser. To resolve this issue, follow these steps: This scenario occurs if the user unintentionally selects the Use the blind and low vision experience option in Outlook Web App. When other users open Outlook Web App, they have access to the comprehensive set of features that are available in Outlook Web App. Other users in your organization don't experience these symptoms. This occurs even though the user has a web browser that supports the comprehensive feature set in the standard version of Outlook Web App.
Therefore, the user doesn't have access to the comprehensive set of features that are available in the standard version of Outlook Web App. When a user opens Outlook Web App in a Microsoft Office 365 environment, Outlook Web App opens only in the light version.
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